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Description of the Qualification
This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:
Diploma of Property (Agency Management), or Diploma of Property (Agency Management – Strata).Occupational titles include:
- Real Estate Agency Principal
- Senior Strata Manager
- Strata Management Principal
- Agency Manager
- Agency Director.
Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:
- understanding business systems, structures, property agency practices and business entities
- understanding legal and ethical frameworks for property agency operations
- developing systems, procedures and protocols for managing property agency functions
- establishing and controlling trust accounts and property agency business finances
- coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
- developing and maintaining knowledge of industry trends
- developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
- establishing and implementing strategic business plans and operational plans
- establishing and implementing agency and individual branding
- leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
- managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.
- Licensing, legislative, regulatory or certification requirements
Licensing, legislative, regulatory or certification requirements apply to real estate practices in all states and territories and may apply to strata community management in some states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
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Packaging Rules
To be awarded this qualification, competency in one of the two occupational options must be achieved.
Option 1: Diploma of Property (Agency Management)
For the award of CPP51122 Diploma of Property (Agency Management) competency must be demonstrated in:
12 units of competency:
7 core units
5 elective units.
The elective units must ensure the integrity of the Australian Qualifications Framework (AQF) qualification alignment, contribute to a valid, industry-supported vocational outcome and are to be chosen as follows:
- a minimum of 3 elective units must be chosen from the elective units listed in Group B below
- up to 2 elective units may be chosen from Group A or another current Diploma or Advanced Diploma Training Package qualification provided they do not duplicate the outcome of another unit chosen for the qualification.
Option 2: Diploma of Property (Agency Management - Strata)
For the award of CPP51122 Diploma of Property (Agency Management - Strata) competency must be demonstrated in:
12 units of competency: 7 core unitsall 5 elective units in Group A: Strata specialist electives.
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Units
Core units
Core units
CPPREP5001
Manage compliance in the property industry
CPPREP5002
Establish and monitor property industry trust account management practices
CPPREP5003
Manage ethical practice in the property industry
CPPREP5004
Manage a safe workplace in the property industry
CPPREP5005
Manage teams in the property industry
CPPREP5006
Manage operational finances in the property industry
CPPREP5007
Develop a strategic business plan in the property industry
Elective units
Group A: Strata specialist electives
CPCSUS5002
Develop action plans to retrofit existing buildings for energy efficiency
CPPSCM5001
Manage strata community resilience
CPPSCM5002
Conduct strategic planning for strata community sustainable practices and operation
CPPSCM5003
Manage strata community asset maintenance and defects
CPPSCM5004
Perform strategic financial management of a strata community
Group B: General electives
BSBHRM524
Coordinate workforce plan implementation
BSBHRM528
Coordinate remuneration and employee benefits
BSBHRM612
Contribute to the development of employee and industrial relations strategies
BSBLDR522
Manage people performance
BSBLDR602
Provide leadership across the organisation
BSBMKG543
Plan and interpret market research
BSBMKG552
Design and develop marketing communication plans
BSBOPS502
Manage business operational plans
CPPREP4507
Provide property sustainability information in real estate
CPPREP5008
Market the property agency
CPPREP5009
Develop a marketing and service strategy in real estate
CPPREP5010
Manage customer service activities in the property industry
CPPREP5201
Develop and maintain commercial property market intelligence
CPPREP5311
Develop and maintain rural property market knowledge and intelligence
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Entry Requirements
There are no entry requirements for this qualification.
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